Return & Refund Policy

Returns

We offer a 14-day return policy. This means you have 14 days from the date you receive your item to request a return.

To be eligible for a return, the item must:

To initiate a return, please contact our support team at:

Once your request is approved, we will provide the return instructions and return address.

Please do not send items back before contacting us, as this may delay the return process.

For hygiene and safety reasons, certain products may not be eligible for return once opened or used.

Items that have been used, damaged by the customer, or returned without original packaging may not qualify for a refund.

Once we receive and inspect your returned item, we will notify you by email regarding the status of your refund.

If your refund is approved, the payment will be returned to your original payment method.

Refunds are typically processed within 5–10 business days, depending on your bank or payment provider.

If you have not received your refund yet:

Processing times may vary depending on the financial institution.

If you still have not received your refund, please contact us:

We replace items only if they are defective or damaged upon arrival.

If you need to request a replacement, please contact us at:

Please include your order number and photos of the defective item.

Customers are responsible for the cost of return shipping unless the item is:

We recommend using a tracked shipping service for returns.

Shipping costs are non-refundable.

If you have any questions regarding returns or refunds, please contact us: